How to Cancel Your Services
We understand that your needs may change over time. If you need to cancel a service, our Cancellations Team is here to help.
When should I cancel?
If you no longer require a service , please contact us before your service renewal date. We will send you a reminder email 7 days before any renewal is due, so you have plenty of time to get in touch if you wish to cancel.
How to cancel
To cancel a service, contact our Cancellations Team directly by phone:
📞020 3897 2233
A member of the team will be happy to guide you through the process and confirm your cancellation.
For more information, you can view our full Refund & Cancellation Policy here:
👉 Refund & Cancellation Policy
If you need help understanding the policy, our Refunds & Cancellations Team are available on the number above.
What if my service has already renewed?
If your service has renewed and you believe you are eligible for a refund, please see our article on Refunds or contact the team at the number above.